Suad and his wife Ala came to Turkey in 2015, fleeing the conflict in Saladin region of Iraq. They first went to Syria, and then passed on to Turkey. They came to Mersin, to be with their relatives. They received international protection status. 18 months ago, their third child was born. Suad went to register their newborn but the officers missed that the family was Iraqi, and not Syrian – so the child received a temporary protection ID. It was only the child got sick and had to be taken to the migrant health service that the error was noticed. When the family applied to the offices of Migration Management, but the legal situation was more than complicated. Meanwhile, the family was issued a bill at the hospital since the child had no valid status. Within this bureaucratic maze, Support to Life stepped in, relevant authorities were contacted, the mistake was corrected and the hospital bill was cancelled.
3,6 million of 4 million refugees in Turkey are of Syrian origin, while the 400 thousand are from other countries, and are registered under international protection. For refugees initiating timely, complete and correct registration process is crucial. Otherwise, they are unable to access their basic needs and rights apart from emergency health services.